Returns & Refund Policy

Welcome to our website. By using our website, you agree to be bound by the following terms and conditions. Please read them carefully before you proceed. 

 1. Definitions

In these terms and conditions, the following words have the following meanings:

• “We”, “us”, “our” refer to the owners and operators of this website.
• “You”, “your” refer to the user or viewer of this website.
• “Website” refers to this website and all its pages, content, features, and services.
• “Products” refer to the items that we sell on our website.
• “Order” refers to the request that you make to purchase one or more products from us.

2. Use of Website

You agree to use our website for lawful purposes only and in accordance with these terms and conditions. You agree not to:

• Use our website in any way that violates any applicable laws, regulations, or codes of conduct.
• Use our website in any way that infringes or violates our or any third party’s intellectual property rights, privacy rights, or other rights.
• Use our website in any way that is fraudulent, deceptive, abusive, harassing, threatening, defamatory, obscene, or otherwise objectionable.
• Use our website in any way that interferes with or disrupts the normal functioning of our website, servers, or networks.
• Use our website in any way that introduces or transmits any viruses, worms, trojans, or other malicious or harmful software or code.
• Use our website in any way that attempts to gain unauthorized access to our website, accounts, systems, or data.
• Use our website in any way that modifies, copies, reproduces, distributes, or exploits any part of our website without our prior written consent.

We reserve the right to monitor, suspend, terminate, or restrict your access to our website at any time and without notice if we have reasonable grounds to believe that you have breached these terms and conditions or any applicable laws.

3. Products and Orders

We make every effort to ensure that the products displayed on our website are accurate, complete, and current. However, we do not guarantee that the products will be exactly as shown on our website, as there may be variations in color, size, shape, or design due to different factors, such as your device settings, lighting conditions, or availability of materials. We reserve the right to make changes to the products at any time and without notice.

You can place an order for one or more products on our website by following the instructions on the checkout page. You will need to provide us with your personal and payment information, as well as your shipping address and preferences. You will also need to accept these terms and conditions and our privacy policy before you can submit your order.

Your order is not confirmed until you receive an email from us acknowledging your order and providing you with an order number. This email does not constitute a contract of sale, but only an acknowledgement of your order. A contract of sale is only formed when we send you another email confirming that your order has been shipped and providing you with a tracking number.

We reserve the right to accept or reject your order at any time and for any reason, such as:

• The product is out of stock or unavailable
• The product is mispriced or incorrectly described
• The payment is not authorized or verified
• The order does not comply with these terms and conditions or our policies
• The order is suspected to be fraudulent or illegal

If we reject your order, we will notify you by email and refund any payment that you have made.

4. Prices and Payments

The prices of the products are displayed on our website and are subject to change at any time and without notice. The prices do not include any taxes, duties, fees, or shipping costs, which will be added to your order total at the checkout page. You are responsible for paying any taxes, duties, fees, or shipping costs that apply to your order, as well as any customs clearance or import charges that may arise when your order reaches your destination country.

You can pay for your order using one of the payment methods that we accept, such as credit cards, debit cards, or digital wallets. You must ensure that you have sufficient funds or credit available and that you provide us with valid and accurate payment information. You authorize us to charge your payment method for the total amount of your order, including any taxes, duties, fees, or shipping costs.

We use third-party payment processors to process your payments securely and efficiently. We do not store or have access to your payment information, such as your card number or security code. You agree to comply with the terms and conditions and privacy policies of the payment processors that you use.

We reserve the right to verify your identity and payment information before accepting or processing your order. We may request additional information or documentation from you, such as a copy of your ID or a proof of address. We may also cancel or refund your order if we are unable to verify your identity or payment information, or if we suspect any fraud or illegal activity.

5. Shipping and Delivery

We ship our products within the US and Canada, using reputable and reliable shipping carriers. You can choose from different shipping options, such as standard, express, or priority, depending on your location and preferences. You can also track your order status and delivery progress using the tracking number that we provide you with.

We aim to ship your order as soon as possible after we confirm your order. However, we do not guarantee that your order will be shipped or delivered within a specific time frame, as there may be delays or disruptions due to factors beyond our control, such as:

• High demand or limited availability of products
• Errors or inaccuracies in your order or shipping information
• Weather conditions, natural disasters, or public health emergencies
• Customs clearance or import issues
• Strikes, protests, or other events affecting the shipping carriers

We are not responsible or liable for any loss, damage, or inconvenience that you may suffer or incur as a result of any delays or disruptions in shipping or delivery. We are also not responsible or liable for any loss, damage, or theft that may occur to your order after it has left our facility. You are responsible for ensuring that you or someone authorized by you is available to receive your order and that you provide us with a safe and secure delivery address. 

6. Disclaimer of Warranties and Limitation of Liability

We provide our website and products on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. We do not warrant that our website or products will meet your expectations, requirements, or needs, or that they will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that our website or products will be compatible with your device, browser, software, or hardware. We do not warrant that our website or products will be available at any time or location, or that any defects or errors will be corrected.

You agree that your use of our website and products is at your sole risk and discretion. You are solely responsible for any damage or loss that may result from your use of our website or products, or from your reliance on any information and content.